Policies
privacy notice
Effective Date: 10/3/2018
This privacy notice discloses the privacy practices or www.americanriverwellnessrecovery.com
This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:
What information we collect;
With whom it is shared;
How it can be corrected;
How it is secured;
How policy changes will be communicated; and
How to address concerns over misuse of personal data
Confidentiality and Compliance Disclosure
American River Wellness is committed to protecting the confidentiality of your personal health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2.
We ensure that all health information is handled in a manner consistent with applicable federal and state laws, which include but are not limited to:
- HIPAA Privacy Rule: Protects individually identifiable health information and governs its use and disclosure.
- 42 CFR Part 2: Provides additional privacy protections for individuals receiving treatment for substance use disorders, ensuring that records of such treatment are maintained with the highest degree of confidentiality.
Information may not be disclosed without your written consent, except as permitted or required by law. Such exceptions include, but are not limited to, circumstances involving:
- A medical emergency;
- Court orders;
- Mandatory reporting of suspected abuse or neglect;
We have implemented appropriate safeguards, policies, and staff training to ensure your information remains private and secure. If you have any questions about our confidentiality practices or your rights, please contact American River Wellness CEO Graham Sargent at 833-436-8727 or [email protected]
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt our of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Security
We take precautions to protect information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Notification of Changes
Whenever material changes are made to the privacy notice specify how you will notify consumers.
Other Provisions as Required by Law
Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 833-436-8727 or via email.
Privacy Policy for American River Wellness
At American River Wellness, we are committed to protecting the privacy of your health information. This policy explains how we may use and disclose your Protected Health Information (PHI), your rights regarding this information, and our legal obligations.
How We May Use and Disclose Protected Health Information
We may use and disclose your PHI for the following purposes:
1. Treatment
We may share your PHI with medical professionals involved in your care, such as doctors, nurses, or other treatment providers. For example:
- If you experience a medical emergency, we may provide your PHI to hospital staff for continuity of care.
2. Healthcare Operations
We may use your PHI for our administrative operations to ensure you receive quality care. For example, we may use your information to evaluate the effectiveness of our programs.
3. As Required by Law
We may disclose your PHI when required by federal, state, or local laws, such as:
- Reporting abuse, neglect, or domestic violence.
- Complying with court orders or subpoenas.
4. To Prevent Harm
If we believe you pose a serious threat to yourself or others, we may disclose your PHI to individuals or organizations that can help mitigate that threat, such as law enforcement or emergency services.
5. Other Uses
We will only use or disclose your PHI for purposes not covered by this policy with your written authorization. You have the right to revoke your authorization at any time.
Your Rights Regarding Protected Health Information
You have the following rights regarding your PHI:
1. Right to Access
You have the right to inspect and receive a copy of your PHI. To request access, contact us in writing at the address below.
2. Right to Request Amendments
If you believe your PHI is incorrect or incomplete, you may request an amendment. We may deny your request if we did not create the information or if we believe it is accurate as is.
3. Right to Request Restrictions
You may request restrictions on the use or disclosure of your PHI. While we will try to accommodate reasonable requests, we are not legally required to agree to all restrictions.
4. Right to Confidential Communications
You have the right to request that we communicate with you in a certain way (e.g., through email or by phone). We will honor reasonable requests.
5. Right to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with us or the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.
To file a complaint, contact:
Graham Sargent
American River Wellness
3102 O St. #6
Sacramento CA 95816
833-436-8727
[email protected]
Our Legal Duties
We are required by law to:
- Maintain the privacy of your PHI.
- Provide you with this notice of our legal duties and privacy practices.
- Notify you if there is a breach of your unsecured PHI.
- Follow the terms of this notice as long as it is in effect.
We reserve the right to change our privacy practices and the terms of this notice. Any changes will apply to all PHI we maintain. The revised notice will be available on our website and at our facility.
Contact Us
If you have questions or need more information about our privacy policies, please contact:
Graham Sargent
American River Wellness
3102 O St. #6
Sacramento CA 95816
833-436-8727
[email protected]